The three levels at a glance

Each level contains everything in the level before it. 
Engage adds the DXP. Transform adds the work involved in replacing a large existing site.
The warranty is the same at every level.

Launch

$55,000 ex GST

All-in Price 
$64,130
(Includes 6% panel fee + GST)

Duration: 4–5 weeks
Suits: Small agency, program, campaign or inquiry site

Learn more

Engage

$88,000 ex GST

All-in Price
$102,608
(Includes 6% panel fee + GST)

Duration: 6–8 weeks
Suits: Agency site that targets several audiences

Learn more

Transform

$150,000 ex GST

All-in Price
$174,900
(Includes 6% panel fee + GST)

Duration: 10–14 weeks
Suits: Department or large site replacing an existing one

Learn more

Detailed feature comparison

See exactly what is included in each tier.

  Launch Engage Transform

Price, ex GST                        

$55,000                        

$88,000                        

$150,000                       

All-in (6% panel fee + GST)                        

$64,130                        

$102,608                        

$174,900                        

Duration                        

4–5 weeks                       

6–8 weeks                        

10–14 weeks                        

Suits                      

Small agency, program, campaign or inquiry site                      

Agency site that targets several audiences                        

Department or large site replacing an existing one                        

Convivial content types, workflows, roles                     

Standard, as shipped                    

Standard, configured; up to 2 extra content types     

Standard, configured; up to 5 extra content types                        

Skin and branding

One skin: logo and palette                        

One skin: palette, typography, logo, brand settings               

Two skins or a second site                        

Homepage                        

Built from existing components

Custom layout and custom blocks

As Engage

Custom components

None

None

Up to 5

Search  

Search API, Solr, facets

As Launch + autocomplete; QuantSearch configured, if licensed

As Engage

Personalisation

                        

None

Audiences, topics, intents,  campaigns, recommendations

As Engage, tuned per audience

Analytics

                        

GA4 tag and standard reports

Events, Tag Manager review, exploration reports, campaign tracking

As Engage

Marketing feed

None             

Content feed for the Agency's email platform

As Engage

Content migration

No (Agency enters content)

No (Agency enters content)

Scripted, up to 500 pages

Integrations

None

None

One                        

Testing

                        

Functional, UAT,  accessibility at go-live

As launch + per-ticket accessibility, Cypress role tests, Core Web Vitals

Migration validation

Training

One 2-hour session

Three 2-hour sessions

Three 2-hour sessions + DXP Personalisation and Insights (10 h in total)

Documentation

                        

Standard Convivial editor guide

                        

Site User Guide + Content Model record                        

As Engage

                        

Warranty                     

Head Agreement Warranty Period (tendered default 4 weeks)                        

As Launch

As Launch                       

Launch - $55,000

Launch is a complete, accessible GovCMS website in four to five weeks, using Convivial as shipped with the agency's brand applied. It suits a small agency, program, campaign or inquiry site of up to about 100 pages with one main audience. The team is a project manager, one senior Drupal developer and a site builder. On the current panel, agencies buy Launch as Category 1 services at Morpht's tendered rates.

Delivered

  1. Kickoff: plan, roles, GovCMS access.
  2. Set-up: Convivial for GovCMS installed on GovCMS SaaS; standard content types, menus, workflows and roles as shipped.
  3. Branding: one skin with the agency's logo and colour palette.
  4. Pages: homepage and key pages composed from existing Convivial components.
  5. Search: Search API, Solr and facets as standard.
  6. Analytics: GA4 tag with standard reports.
  7. Content: Agency enters content; Morpht loads the homepage and top-level pages as worked examples.
  8. Testing: functional testing, one supported UAT round, accessibility check (WCAG 2.2 AA) at go-live.
  9. Go-live: scheduling with GovCMS, go-live checklist, deployment.
  10. Training: one 2-hour editor session; standard Convivial editor guide.
  11. Warranty: as for all levels (see Terms).

Not included: Convivial Personalisation, campaign tracking, marketing feed, QuantSearch, custom homepage layout, custom components, content migration, integrations, Content Model record. Any of these can be added at Category 1 rates, and an agency that needs several of them should buy Engage instead.

Engage - $88,000

Engage is a GovCMS website with a complete basic DXP, delivered in six to eight weeks once the Agency's branding, content and approvals are available. It is the DSP Category 2 Integrated Build and Delivery (7.2.4), with the same scope, team and price. The team is a project manager (lead), two senior Drupal developers, and a content creator and site builder.

Delivered

  1. Drupal set-up: Convivial configured; standard content types (new types within reason); taxonomies for topics and audiences; editorial workflows; roles with author and approver separation.
  2. Branding: one skin with the agency's colour palettes, typography, logo and brand settings.
  3. Personalisation: Convivial Personalisation configured for audiences, topics and intents, campaigns and promotions, and recommendations on key pages. It runs in the browser with no cookies and no visitor identifier.
  4. Marketing: campaign tracking on calls to action; a content feed for the agency's email or marketing platform.
  5. Search: Search API, Solr, facets and autocomplete; QuantSearch configured where licensed.
  6. Pages: homepage with a custom layout and custom blocks; key pages built from existing components.
  7. Testing: functional testing against the definition of done; supported UAT with defects fixed; Lighthouse and Core Web Vitals at go-live; Cypress tests for roles and workflows; accessibility checked on every ticket and at go-live.
  8. Go-live: scheduling with the agency and GovCMS; go-live checklist covering performance, accessibility, broken links and cross-browser testing; deployment and post-launch checks.
  9. Training: three 2-hour sessions (basics; advanced features including personalisation; follow-up).
  10. Documentation: site User Guide; Content Model record.
  11. Warranty: as for all levels (see Terms).

Not included: content migration, integrations, custom components and modules, penetration testing, and Category 3 licences (Convivial Personalisation, QuantSearch).

Transform - $150,000

Transform is Engage plus the work needed to replace a large existing site, delivered in 10 to 14 weeks. It suits a department or large agency site with an existing site to migrate, a system to connect and components the standard set doesn't cover. On the panel, it is Engage (7.2.4) plus a $62,000 Category 1 order at the tendered rates.

Delivered, in addition to Engage

  1. Content migration: planned, scripted migration of up to 500 pages and their documents from the existing site, with integrity checks and redirects.
  2. Custom components: up to five new components, designed and built to WCAG 2.2 AA.
  3. Integration: one connection to a government or third-party system, for example a CRM, an identity service, a consultation platform or a data feed.
  4. Second skin or site: a second brand skin, or a second site such as a campaign or program site.
  5. Personalisation tuned per audience, with recommendations set up across key sections.
  6. Testing: migration validation, plus integration and component testing.
  7. Training: Three two-hour sessions plus DXP Personalisation and Insights training (10 hours in total).
  8. Warranty: as for all levels (see Terms).

Not included: migration beyond 500 pages, extra integrations or components (Category 1 rates), penetration testing, and Category 3 licences.

Terms for all levels

Each price is fixed as long as the work stays within these assumptions. Any change is agreed in writing before work starts and priced at Category 1 rates.

  • One site on GovCMS SaaS (two for Transform); the standard Convivial content types; an agreed number of review rounds.
  • Content entered by the agency, except the migration included in Transform.
  • Timely access to brand assets, stakeholders and approvals. The agency reviews deliverables within five business days.
  • Prices are ex GST. The 6% panel fee and GST are added on the Contract Order Form (all-in = × 1.166).
  • Category 3 licences (Convivial Personalisation, QuantSearch) are separate. Personalisation starts at $1,000 set-up plus $250 a month.
  • Billing: 30% at kickoff, 30% at design sign-off, 30% at UAT complete, 10% at go-live.
  • Warranty: the same for every level, set by the Warranty Period and remedies in the Head Agreement. Morpht's tendered default is four weeks from go-live (one week hypercare, then three weeks warranty) unless the Contract Order Form says otherwise. After warranty, agencies move to support blocks or retainers at $200 an hour.